Shipping Services (Fiji) Pte Limited is a locally-owned private company

Vacancyโ€” Customer Service (Imports) Officer

We are seeking to recruit a suitably qualified, innovative, and self-driven professional to be based in Lautoka for the
position of ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž (๐ˆ๐ฆ๐ฉ๐จ๐ซ๐ญ๐ฌ) ๐Ž๐Ÿ๐Ÿ๐ข๐œ๐ž๐ซ.

.

Key responsibilities will include:

  • Compile and verify discharge lists, submit manifests to relevant authorities.
  • Arrange equipment and service orders, and ensuring accurate invoicing and registration.
  • Provide timely updates, release dockets upon payment confirmation and oversee compliance requirements such as ICTS updates and biosecurity measures.
  • Prepare sight lists, completing exit notes, compiling outturn vessel reports and liaising with Fiji Customs for verification.
  • Raising Import invoices in accounts receivable and forwarding for verification before sending to customers
  • Registering commercial manifest with Fiji Customs for adherence and cargo clearance purposes
  • Arranging manifest amendments (on request by customer/Principal) with Fiji Customs and invoicing the responsible party
  • Provide general customer service support and handle import queries and documentation.
  • Assist in portable weighing activities (where necessary)
  • Undertake other duties assigned by your Manager

Reporting directly to the Lautoka Branch Manager, the successful incumbent must have the following prerequisites:

Position Competencies and Personal Attributes

  • Customer service attitude and professional appearance
  • Proficiency in Microsoft Office programs
  • Hands-on experience with office equipment and accessories
  • Excellent communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks

Education & Work Experience:

  • A University diploma in Custom
  • Minimum2 years work experience in a similar role

All applications with a cover letter, a detailed CV and copies of relevant certificates/transcripts and character references are to be addressed to:

The Administration Manager,
Email: [email protected]

Applications close on 17th July, 2026